Validis incident

Issues Accessing vReview

Notice Resolved View vendor source →

Validis experienced a notice incident on March 8, 2021 affecting Validis UK, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 10:23 AM UTC
Resolved
Mar 08, 2021, 01:15 PM UTC
Duration
2h 51m
Detected by Pingoru
Mar 08, 2021, 10:23 AM UTC

Affected components

Validis UK

Update timeline

  1. investigating Mar 08, 2021, 10:23 AM UTC

    Our technical team are currently investigating an issue where users are unable to access reports on DataShare UK We are actively working to resolve this issue as a high priority and will provide another update once we have identified the cause. Apologies for any inconvenience caused

  2. monitoring Mar 08, 2021, 10:40 AM UTC

    Access has been restored to vReview and our team will continue to monitor the system for any changes

  3. resolved Mar 08, 2021, 01:15 PM UTC

    This incident has been resolved.