Validis experienced a minor incident on February 23, 2022 affecting Validis US, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Validis US
Update timeline
- identified Feb 23, 2022, 01:52 PM UTC
Our technical team are currently investigating an issue related to data processing affecting all US clients. Uploads are being safely received and stored, but will not show in your account until the problem is resolved. We recommend not trying to repeat uploads and waiting until you receive an email notification letting you know that the upload has been successful. We will provide another update once the issue is resolved.
- monitoring Feb 23, 2022, 03:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2022, 03:58 PM UTC
This incident has been resolved.