Validis incident

DataShare UK: Users are currently experiencing issues on DataShare

Critical Resolved View vendor source →

Validis experienced a critical incident on January 25, 2023 affecting Validis UK, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 09:30 AM UTC
Resolved
Jan 25, 2023, 12:12 PM UTC
Duration
2h 42m
Detected by Pingoru
Jan 25, 2023, 09:30 AM UTC

Affected components

Validis UK

Update timeline

  1. investigating Jan 25, 2023, 09:30 AM UTC

    We’re currently aware of an issue preventing some users from accessing DataShare. This is due to the ongoing incident related to Microsoft services. Microsoft Azure is experiencing a networking issue impacting connectivity to Azure for a subset of users. They are actively investigating and we will share updates as soon as more is known.

  2. identified Jan 25, 2023, 10:26 AM UTC

    Microsoft has identified the underlying cause and taken steps to recover impacted services. During this time DataShare customers may experience intermittent issues accessing their portal engagements and uploading data. More information can be found on the Microsoft Status Page: https://status.azure.com/en-gb/status We will continue to provide you with further updates.

  3. resolved Jan 25, 2023, 12:12 PM UTC

    Microsoft has now resolved the networking incident. DataShare users should now be able to access their portals, engagements and upload data as normal. More information can be found here - https://status.azure.com/en-gb/status