Validis experienced a notice incident on June 5, 2024 affecting Validis UK, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Validis UK
Update timeline
- identified Jun 05, 2024, 10:38 AM UTC
We are investigating an issue where some customers are experiencing branding customization issues when going through the month end reconciliation product where some descriptions and text are displaying as Validis default. Please note the branding issue does not affect portal logos, colors or the functionality and customers are still able to complete and submit reconciliations.
- resolved Jun 05, 2024, 12:20 PM UTC
This incident has been resolved.