Validis experienced a major incident on January 15, 2025 affecting Microsoft Dynamics Great Plains and Microsoft Dynamics NAV and 1 more component, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 15, 2025, 11:09 AM UTC
We are currently aware of an issue where some customers experiencing errors with their desktop connectors. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologies for any inconvenience caused.
- investigating Jan 15, 2025, 11:35 AM UTC
We are continuing to investigate this issue.
- identified Jan 15, 2025, 12:36 PM UTC
The technical team has identified the issue and is continuing to work on a solution. Meanwhile customer's using the Sage 50 connector should now be able to upload their data. We will continue to provide updates.
- monitoring Jan 15, 2025, 03:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2025, 03:49 PM UTC
This incident has been resolved.