Validis incident

CA: Error downloading vClient

Minor Resolved View vendor source →

Validis experienced a minor incident on February 3, 2025 affecting Validis CA, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 05:03 PM UTC
Resolved
Feb 03, 2025, 05:41 PM UTC
Duration
38m
Detected by Pingoru
Feb 03, 2025, 05:03 PM UTC

Affected components

Validis CA

Update timeline

  1. investigating Feb 03, 2025, 05:03 PM UTC

    We are currently aware of an issue where some customers are unable to download the vClient when attempting an upload. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologies for any inconvenience caused.

  2. resolved Feb 03, 2025, 05:41 PM UTC

    This incident has been resolved.