Validis experienced a minor incident on February 3, 2025 affecting NetSuite, lasting 1d 16h. The incident has been resolved; the full update timeline is below.
Affected components
NetSuite
Update timeline
- investigating Feb 03, 2025, 05:21 PM UTC
Our technical team are currently investigating an issue related to data processing for the NetSuite Connector. We advise you not to attempt any NetSuite uploads until you receive an email notification from our team advising that the issue has been resolved. Apologies for any delays and inconvenience caused whilst we look into this issue.
- monitoring Feb 04, 2025, 10:42 AM UTC
A fix has been implemented to address the issue and we are monitoring the results.
- resolved Feb 05, 2025, 10:07 AM UTC
This incident has been resolved.