Validis experienced a minor incident on May 8, 2025 affecting Validis UK, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Validis UK
Update timeline
- investigating May 08, 2025, 10:30 AM UTC
Our technical team is currently investigating an issue related to data processing. Uploads are experiencing delays but are being safely received and stored. Therefore, we recommend not attempting repeat uploads and wait until you receive an email notification confirming that your upload has been successful. We will provide another update once we have identified the cause and are working on a fix. Thank you for your patience.
- monitoring May 09, 2025, 08:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 10:12 AM UTC
This incident has been resolved.