UserVoice experienced a notice incident on February 2, 2019 affecting Web Portal (subdomain) and Admin Console and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal (subdomain)Admin ConsoleUserVoice APIHelpdesk APIWidgets
Update timeline
- monitoring Feb 02, 2019, 01:26 PM UTC
We have observed a few instances of slow performance and failed api requests this morning. It appears to be related to a flapping backend service. We believe we have mitigated the issue and are monitoring as we continue to investigate root cause.
- resolved Feb 02, 2019, 03:45 PM UTC
This incident has been resolved.