UserVoice incident

Issues with admin access and permissions

Notice Resolved View vendor source →

UserVoice experienced a notice incident on December 16, 2019 affecting Admin Console, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2019, 07:35 PM UTC
Resolved
Dec 16, 2019, 08:15 PM UTC
Duration
40m
Detected by Pingoru
Dec 16, 2019, 07:35 PM UTC

Affected components

Admin Console

Update timeline

  1. monitoring Dec 16, 2019, 07:35 PM UTC

    We identified an issue with admin licensing and permissions that would cause error messages regarding access to the admin console and specific feature sets. We have pushed a fix and are monitoring the results. Please reach out to us at [email protected] if you are having any issues.

  2. resolved Dec 16, 2019, 08:15 PM UTC

    This incident has been resolved.