UserVoice experienced a major incident on January 6, 2020 affecting Admin Console, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Admin Console
Update timeline
- investigating Jan 06, 2020, 07:33 PM UTC
We are currently investigating a database problem that is preventing suggestions and users from loading in the admin console. Thanks for your patience while we investigate the issue.
- monitoring Jan 06, 2020, 07:41 PM UTC
We've fixed performance issues and are monitoring the application.
- resolved Jan 06, 2020, 10:18 PM UTC
We have resolved the issue. Please reach out to [email protected] if you notice any issues or questions.