UserVoice incident

Admin Console Accessibility for Non-English Languages

Notice Resolved View vendor source →

UserVoice experienced a notice incident on September 30, 2020 affecting Admin Console, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 02:20 PM UTC
Resolved
Sep 30, 2020, 04:46 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 30, 2020, 02:20 PM UTC

Affected components

Admin Console

Update timeline

  1. monitoring Sep 30, 2020, 02:20 PM UTC

    We are currently investigating an issue that has caused some customers with their Language set to a Non-English variant to have difficulties getting the Admin Console to fully load. We have identified the code-change that initiated this issue, and have reverted it while we continue to investigate the root cause.

  2. resolved Sep 30, 2020, 04:46 PM UTC

    We have verified root cause of the incident and are implementing some testing changes to ensure such an incident does not reoccur.