UserVoice incident

Degraded performance

Minor Resolved View vendor source →

UserVoice experienced a minor incident on June 11, 2021 affecting Admin Console, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2021, 05:58 PM UTC
Resolved
Jun 11, 2021, 07:43 PM UTC
Duration
1h 45m
Detected by Pingoru
Jun 11, 2021, 05:58 PM UTC

Affected components

Admin Console

Update timeline

  1. identified Jun 11, 2021, 05:58 PM UTC

    We've identified an issue regarding the creation of new users, which is causing performance issues and error messages in the admin console. We will continue to post updates today as they come available. Please reach out to support(at)uservoice.com if you have any questions.

  2. monitoring Jun 11, 2021, 06:23 PM UTC

    Our engineers have implemented a fix and are monitoring to verify that everything has appropriately recovered.

  3. resolved Jun 11, 2021, 07:43 PM UTC

    This incident has been resolved.