UserVoice incident

Incident in progress

Notice Resolved View vendor source →

UserVoice experienced a notice incident on January 11, 2022 affecting Web Portal (subdomain) and Admin Console and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2022, 07:55 PM UTC
Resolved
Jan 11, 2022, 10:37 PM UTC
Duration
2h 41m
Detected by Pingoru
Jan 11, 2022, 07:55 PM UTC

Affected components

Web Portal (subdomain)Admin ConsoleUserVoice APIHelpdesk APIWidgetsEmail (incoming)Email (delivery)SearchUser Analytics

Update timeline

  1. identified Jan 11, 2022, 07:55 PM UTC

    We are currently experiencing an outage, will update shortly

  2. monitoring Jan 11, 2022, 09:18 PM UTC

    Thanks all for your patience. We have made a fix, and are monitoring the performance of the application. Please write in to [email protected] with any questions.

  3. resolved Jan 11, 2022, 10:37 PM UTC

    Full service has been restored and verified.