UserVoice experienced a notice incident on June 21, 2022 affecting Web Portal (subdomain) and Admin Console and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal (subdomain)Admin ConsoleUserVoice APIHelpdesk APIWidgetsSearchUser Analytics
Update timeline
- identified Jun 21, 2022, 06:49 AM UTC
We are seeing timeouts getting to the portal, admin console, and the api. This is due to an outage in one of our upstream providers. Will update shortly
- resolved Jun 21, 2022, 07:53 AM UTC
The issue at cloudflare has now been resolved and all services are operational