UserVoice incident

Email notification delays

Notice Resolved View vendor source →

UserVoice experienced a notice incident on June 13, 2023 affecting Email (delivery), lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:38 PM UTC
Resolved
Jun 13, 2023, 09:40 PM UTC
Duration
2h 1m
Detected by Pingoru
Jun 13, 2023, 07:38 PM UTC

Affected components

Email (delivery)

Update timeline

  1. identified Jun 13, 2023, 07:38 PM UTC

    We have identified an issue with our upstream email provider which is delaying outgoing notifications for parts of our app.

  2. monitoring Jun 13, 2023, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2023, 09:40 PM UTC

    This incident has been resolved.