UserVoice incident

Search unavailable

Notice Resolved View vendor source →

UserVoice experienced a notice incident on July 6, 2023 affecting Search, lasting 21h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 07:08 PM UTC
Resolved
Jul 07, 2023, 04:37 PM UTC
Duration
21h 28m
Detected by Pingoru
Jul 06, 2023, 07:08 PM UTC

Affected components

Search

Update timeline

  1. identified Jul 06, 2023, 07:08 PM UTC

    We are experiencing an issue where search is currently unavailable.

  2. identified Jul 06, 2023, 08:22 PM UTC

    Search for suggestions, tickets, and users is returning partial results as we recover from our outage. We will update you when search is again fully operational.

  3. monitoring Jul 07, 2023, 11:33 AM UTC

    Search has been fully recovered. Our engineers are currently verifying all search queries are behaving as expected.

  4. resolved Jul 07, 2023, 04:37 PM UTC

    This incident has been resolved.