UserVoice incident

Ideas search partial outage

Major Resolved View vendor source →

UserVoice experienced a major incident on July 7, 2023 affecting Search, lasting 23h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2023, 07:48 PM UTC
Resolved
Jul 08, 2023, 07:16 PM UTC
Duration
23h 27m
Detected by Pingoru
Jul 07, 2023, 07:48 PM UTC

Affected components

Search

Update timeline

  1. identified Jul 07, 2023, 07:48 PM UTC

    Searches for ideas are showing partial results. Ideas which have been recently created or updated are showing up in search results. We are back-filling the data and will update you when search functionality is completely restored.

  2. resolved Jul 08, 2023, 07:16 PM UTC

    Functionality has been restored. Please contact support with any issues or concerns.