Userlane incident

EU platform scaling issues

Major Resolved

Userlane experienced a major incident on January 28, 2026, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:31 PM UTC
Resolved
Jan 28, 2026, 03:46 PM UTC
Duration
2h 14m
Detected by Pingoru
Jan 28, 2026, 01:31 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.