URL2PNG incident

Production Outage

Critical Resolved View vendor source →

URL2PNG experienced a critical incident on October 4, 2025 affecting API - Beta and API - Capture, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2025, 05:11 PM UTC
Resolved
Oct 04, 2025, 07:41 PM UTC
Duration
2h 30m
Detected by Pingoru
Oct 04, 2025, 05:11 PM UTC

Affected components

API - BetaAPI - Capture

Update timeline

  1. investigating Oct 04, 2025, 05:11 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 04, 2025, 05:12 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 04, 2025, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 04, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 04, 2025, 07:41 PM UTC

    This incident has been resolved.