Urban Sharing experienced a minor incident on October 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 05, 2026, 10:51 PM UTC
Type: Incident Duration: 6 hours and 13 minutes Affected Components: UrbanSharing Controller v2, Segway Air Protocol, Omni, Backend Services, Admin Console, Rider API, Fleet API, Auth API, Operations API, MaaS API, Webhook Transmitter, Public Web, GBFS API, MDS API, Smart Stations, Dispatch Console, Crew API, Suggestion Engine, TOMP API Oct 6, 05:04:00 GMT+0 - Resolved - This incident has been resolved. Oct 6, 04:02:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 6, 01:14:00 GMT+0 - Identified - We have identified the cause and are working on restoring our services. Oct 5, 23:45:00 GMT+0 - Investigating - We are still investigating solutions to remedy the disruption. Oct 5, 22:51:00 GMT+0 - Investigating - Certain core platform services are not responding to requests and failing to maintain availability.