Upstart incident

UI Issues Across Multiple Pages

Critical Resolved View vendor source →

Upstart experienced a critical incident on August 4, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2020, 07:10 PM UTC
Resolved
Jul 23, 2020, 06:30 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2020, 07:10 PM UTC

Update timeline

  1. resolved Aug 04, 2020, 07:10 PM UTC

    On 7/23/20 between 11:17 AM PT and 12:52 PM PT, a configuration error in an A/B test led to UI issues across the Upstart platform. Depending on the page, the issue prevented new applications from being created, prevented returning applicants from resuming, and displayed UI bugs and blocking dialogs to home screen visitors. Upon halting the test, the issue was resolved.