Upstart experienced a major incident on May 20, 2026 affecting upstart.com, lasting 5h 41m. The incident has been resolved; the full update timeline is below.
Affected components
upstart.com
Update timeline
- investigating May 20, 2026, 11:10 PM UTC
Applicants are experiencing an elevated level of errors while checking their rate. We are actively investigating and working to mitigate this issue.
- investigating May 20, 2026, 11:10 PM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 11:24 PM UTC
We are continuing to investigate this issue.
- monitoring May 20, 2026, 11:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 20, 2026, 11:40 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 21, 2026, 01:06 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 21, 2026, 03:15 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 21, 2026, 03:57 AM UTC
We are continuing to monitor for any further issues.
- resolved May 21, 2026, 04:51 AM UTC
This incident has been resolved.