Upsales experienced a minor incident on October 27, 2025 affecting Upsales App, lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Upsales App
Update timeline
- investigating Oct 27, 2025, 08:46 AM UTC
Some users may be experiencing that Upsales is slower than usual. We’re aware of the issue and are working to fix it.
- investigating Oct 27, 2025, 09:03 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 27, 2025, 09:11 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 12:44 PM UTC
This incident has been resolved. Service downtime occurred following weekend maintenance when cleanup inadvertently affected production traffic.