Upland InGenius Outage History

Upland InGenius is up right now

Pingoru has recorded 1 incident for Upland InGenius: 1 in the last 12 months and 0 in the last 90 days.

Source: ingeniusstatus.site24x7statusiq.com

1incidents recorded
1last 12 months
0last 90 days
41 hourstypical duration

Incidents, newest first

Major January 5, 2026 ***** Upland Cloud - Intermittent issue logging into IGC and SCV ***** 1d 17h InGenius - IGC, InGenius - SCV

Started Jan 05, 2026, 09:00 PM UTC· resolved Jan 07, 2026, 02:02 PM UTC

  1. investigating Jan 05, 2026, 09:00 PM UTC

    Dear Valued Cloud Customer, We are aware of an issue with logging in to InGenius, we are currently investigating and will provide an update in 1 hour. Regards, Upland InGenius Cloud Support

  2. investigating Jan 06, 2026, 04:16 PM UTC

    Dear Valued Cloud Customer, Our investigation is onging. We will provide an update in one hour. Regards, Upland InGenius Cloud Support

  3. investigating Jan 06, 2026, 05:19 PM UTC

    Dear Valued Cloud Customer, We have determined that this issue only affects customers with registrations in the ca-central-1 cloud region. Our investigation is onging and we will provide an update by 4:00 pm Eastern. Regards, Upland InGenius Cloud Support

  4. monitoring Jan 06, 2026, 07:18 PM UTC

    Dear Valued Cloud Customer, Upland has implemented a fix for this issue and are currrently monitoring the systems. Your users should now be able to refresh the CRM page and successfully connect to InGenius. We will provide an update by 9:00 am Eastern tomorrow, January 7th. Regards, Upland InGenius Cloud Support

  5. resolved Jan 07, 2026, 02:02 PM UTC

    Dear Valued Cloud Customer, We continue to monitor the resolution for this issue and will provide an update by 8:00 am Central tomorrow, January 8th. Regards, Upland InGenius Cloud Support

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