Uphold experienced a minor incident on October 10, 2025 affecting Deposits & Withdrawals and Topper, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Deposits & WithdrawalsTopper
Update timeline
- investigating Oct 10, 2025, 10:11 PM UTC
We’re experiencing temporary issues affecting some transactions on both Uphold and Topper. Our team is working hard to resolve things and we expect to resume normal service shortly Thanks for your understanding.
- identified Oct 10, 2025, 11:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 10, 2025, 11:07 PM UTC
Systems are returning to normal. Some transactions may take a little longer than normal to complete. We will continue to monitor and update on the situation.
- resolved Oct 10, 2025, 11:24 PM UTC
This incident has been resolved.