Uphold incident

Temporary Service Issue

Notice Resolved View vendor source →

Uphold experienced a notice incident on December 18, 2025 affecting Mobile Wallet and Web Wallet and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 10:21 PM UTC
Resolved
Dec 18, 2025, 11:27 PM UTC
Duration
1h 6m
Detected by Pingoru
Dec 18, 2025, 10:21 PM UTC

Affected components

Mobile WalletWeb WalletTopperEnterprise API

Update timeline

  1. investigating Dec 18, 2025, 10:21 PM UTC

    We’re addressing a technical issue that’s temporarily affecting certain services on Uphold. We expect to restore service shortly. Areas affected: - Trading of XRP We’ll post regular updates here as more information becomes available. Thanks for your understanding.

  2. investigating Dec 18, 2025, 10:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 18, 2025, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 18, 2025, 11:27 PM UTC

    This incident has been resolved.