Uphold incident

Deposits & Withdrawals for Solana blockchain temporarily unavailable

Major Resolved View vendor source →

Uphold experienced a major incident on August 8, 2024 affecting Deposits & Withdrawals, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 10:00 PM UTC
Resolved
Aug 09, 2024, 12:00 AM UTC
Duration
2h
Detected by Pingoru
Aug 08, 2024, 10:00 PM UTC

Affected components

Deposits & Withdrawals

Update timeline

  1. investigating Aug 08, 2024, 10:00 PM UTC

    Due to a security concern on the Solana blockchain deposits and withdrawals are temporarily halted. As such SOL and SPL token deposits and withdrawals are disabled. Team is working to resume regular processing.

  2. monitoring Aug 08, 2024, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2024, 12:00 AM UTC

    This incident has been resolved.