Uphold incident

Delayed TON Deposits & Withdrawals

Major Resolved View vendor source →

Uphold experienced a major incident on September 26, 2024 affecting Deposits & Withdrawals, lasting 6d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 09:15 PM UTC
Resolved
Oct 03, 2024, 11:04 AM UTC
Duration
6d 13h
Detected by Pingoru
Sep 26, 2024, 09:15 PM UTC

Affected components

Deposits & Withdrawals

Update timeline

  1. investigating Sep 26, 2024, 09:15 PM UTC

    We are investigating delays with TON transactions. We apologize for any inconvenience as we work to resolve the issue as quickly as possible.

  2. monitoring Sep 27, 2024, 10:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 03, 2024, 11:04 AM UTC

    This incident has been resolved.