Uphold experienced a minor incident on October 18, 2024 affecting Mobile Wallet and Web Wallet, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile WalletWeb Wallet
Update timeline
- investigating Oct 18, 2024, 02:54 PM UTC
We're experiencing issues with our services. Wallet login and in-app services are affected so you may observe unexpected behaviours. We are working on it and we'll provide updates as they become available. Our apologies for the inconvenience.
- monitoring Oct 18, 2024, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2024, 05:18 PM UTC
This incident has been resolved.