Uphold incident

Intermittent Issues Reported

Notice Resolved View vendor source →

Uphold experienced a notice incident on November 19, 2024 affecting Mobile Wallet and Web Wallet and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 11:09 AM UTC
Resolved
Nov 19, 2024, 11:36 AM UTC
Duration
26m
Detected by Pingoru
Nov 19, 2024, 11:09 AM UTC

Affected components

Mobile WalletWeb WalletDeposits & WithdrawalsAPITopperUphold Debit CardVault Key Generation

Update timeline

  1. investigating Nov 19, 2024, 11:09 AM UTC

    We are aware of an issue preventing some users from accessing the Uphold app. Our team is actively investigating and will share updates here. We apologize for the inconvenience.

  2. resolved Nov 19, 2024, 11:36 AM UTC

    This incident has been resolved.