Uphold incident

Service Disruption: SOLANA withdrawals

Notice Resolved View vendor source →

Uphold experienced a notice incident on November 20, 2024 affecting Mobile Wallet and Web Wallet and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 12:02 PM UTC
Resolved
Nov 20, 2024, 03:18 PM UTC
Duration
3h 16m
Detected by Pingoru
Nov 20, 2024, 12:02 PM UTC

Affected components

Mobile WalletWeb WalletDeposits & WithdrawalsTopper

Update timeline

  1. investigating Nov 20, 2024, 12:02 PM UTC

    We're experiencing delays processing Solana withdrawals. This affects Uphold and Topper. The team is working on a fix and we'll keep you posted as updates become available. We appreciate your understanding.

  2. resolved Nov 20, 2024, 03:18 PM UTC

    This incident has been resolved.