Uphold incident

Service Disruption: Solana withdrawals

Notice Resolved View vendor source →

Uphold experienced a notice incident on January 19, 2025 affecting Mobile Wallet and Web Wallet and 1 more component, lasting 10h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2025, 10:29 AM UTC
Resolved
Jan 19, 2025, 08:34 PM UTC
Duration
10h 4m
Detected by Pingoru
Jan 19, 2025, 10:29 AM UTC

Affected components

Mobile WalletWeb WalletDeposits & WithdrawalsTopper

Update timeline

  1. identified Jan 19, 2025, 10:29 AM UTC

    We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. The issue is identified and the system is recovering, we'll provide updates as they become available. We appreciate your understanding.

  2. resolved Jan 19, 2025, 08:34 PM UTC

    This incident has been resolved.