UpGuard experienced a notice incident on July 8, 2026, lasting 7h 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 08, 2026, 05:52 PM UTC
We are currently investigating a delay/disruption in processing notification emails.
- identified Jul 08, 2026, 09:29 PM UTC
We’ve identified an issue with our email service provider that is delaying delivery of some notification emails. Our team is working with the provider to restore normal processing. In-app functionality is not affected, but some email notifications may be delayed until processing resumes. Our engineering team is also working towards an alternative solution.
- monitoring Jul 08, 2026, 09:52 PM UTC
New notification emails are now being delivered as expected. Previously delayed notifications are still being processed and may take some time to arrive.
- resolved Jul 09, 2026, 01:10 AM UTC
The incident is now resolved. All delayed notifications have now been sent.