uno UK had 4 outages in the last 2 years totaling 76h 2m of downtime — averaging 0.2 incidents per month.
There were 4 uno UK outages since March 18, 2026 totaling 76h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're aware of any issue affecting portal updates and logins. Our team are investigating.
The cause of the issue has been found and a fix is being deployed. This is affecting only a small number of customers for which we apologise to.
We will be conducting routine work on the portal this evening from 6pm until approximately 9pm to resolve an issue with ticket updates not showing correctly. We apologise for any inconvenience caused.
Rregrettably this work did not resolve the issue fully. We will be having an emergency maintenance period from 7pm this evening, likely to last until 11pm.
Earlier today at 11:43am, there was an issue affecting power to a number of services. Whilst power was restored, this then had a knock on effect causing a longer than expected outage. We are still reviewing but posting this for reference whilst this is done.
The issue was resolved at approximately 12:30pm. Investigations are ongoing.
We have been able to conclude that following restoration of the power, one of the switches in the raack appears to have suffered a configuration issue. On booting, both upstream ports became active when usually they are in an active/standby setup. We will look to replace the hardware as a precautionary measure in due course.
Due to pricing changes across the board to all products, we are updating our system on 18th March with these for new orders. During this time, you will see this message and once resolved, you will be able to proceed normally. Please check back later to proceed with any order.
Our pricing changes are in progress and we expect this work will be completed today.