Unloc had 2 outages in the last 2 years totaling 3h 22m of downtime — averaging 0.1 incidents per month.
There were 2 Unloc outages since September 23, 2025 totaling 3h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.
We are continuing to monitor for any further issues.
The incident has been resolved.
On the evening of 22 September, a disruption at our SIM card provider caused widespread device connectivity issues across Norway. The incident lasted 7 hours and 45 minutes, during which many of our deployed devices were unable to establish or maintain a stable connection. Service was fully restored by 05:44 CEST. Impact • Customer devices relying on 4G lost connectivity to our platform during the incident window, resulting in failed door openings. • In some cases, devices were intermittently available when roaming to alternative networks. We sincerely apologize for the disruption and we are taking measures from preventing this from happening again.