Unloc Outage History

Unloc is up right now

Unloc had 2 outages in the last 2 years totaling 3h 22m of downtime — averaging 0.1 incidents per month.

There were 2 Unloc outages since September 23, 2025 totaling 3h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.unloc.app

Major November 18, 2025

API down

Detected by Pingoru
Nov 18, 2025, 01:18 PM UTC
Resolved
Nov 18, 2025, 04:41 PM UTC
Duration
3h 22m
Affected: Unloc for iOSControl CenterDoorbell Web ServiceAPIsUnloc for Android
Timeline · 3 updates
  1. monitoring Nov 18, 2025, 01:18 PM UTC

    An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.

  2. monitoring Nov 18, 2025, 01:18 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 04:41 PM UTC

    The incident has been resolved.

Read the full incident report →

Major September 23, 2025

4G Connectivity issues

Detected by Pingoru
Sep 23, 2025, 10:42 AM UTC
Resolved
Sep 22, 2025, 08:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 23, 2025, 10:42 AM UTC

    On the evening of 22 September, a disruption at our SIM card provider caused widespread device connectivity issues across Norway. The incident lasted 7 hours and 45 minutes, during which many of our deployed devices were unable to establish or maintain a stable connection. Service was fully restored by 05:44 CEST. Impact • Customer devices relying on 4G lost connectivity to our platform during the incident window, resulting in failed door openings. • In some cases, devices were intermittently available when roaming to alternative networks. We sincerely apologize for the disruption and we are taking measures from preventing this from happening again.

Read the full incident report →