Unloc incident

API down

Major Resolved View vendor source →

Unloc experienced a major incident on November 18, 2025 affecting Unloc for iOS and Control Center and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:18 PM UTC
Resolved
Nov 18, 2025, 04:41 PM UTC
Duration
3h 22m
Detected by Pingoru
Nov 18, 2025, 01:18 PM UTC

Affected components

Unloc for iOSControl CenterDoorbell Web ServiceAPIsUnloc for Android

Update timeline

  1. monitoring Nov 18, 2025, 01:18 PM UTC

    An ongoing issue with Cloudflare causes the Unloc API to be unable. This also impacts the Unloc Control Center. It also affects usage of some types of mobile keys in the Unloc app.

  2. monitoring Nov 18, 2025, 01:18 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 04:41 PM UTC

    The incident has been resolved.