Unlayer incident

AWS US-EAST-1

Major Resolved View vendor source →

Unlayer experienced a major incident on December 7, 2021 affecting Authorization API and Editor SDK, lasting 10h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 08:04 PM UTC
Resolved
Dec 08, 2021, 06:41 AM UTC
Duration
10h 37m
Detected by Pingoru
Dec 07, 2021, 08:04 PM UTC

Affected components

Authorization APIEditor SDK

Update timeline

  1. monitoring Dec 07, 2021, 06:02 PM UTC

    AWS US EAST-1 is down for many companies all over the world. We are closely monitoring it, and we apologize for this inconvenience. As per AWS, they have already identified the root cause and are actively working towards recovery.

  2. monitoring Dec 08, 2021, 01:04 AM UTC

    We are continuously monitoring AWS US-East 1. However, our engineering team has resolved the editor on our end, and it is working in offline mode. There is some intermittent outage in the API.

  3. monitoring Dec 08, 2021, 05:07 AM UTC

    The editor is working fine with some intermittent issues in the API. We are continuously monitoring AWS US-East 1.

  4. resolved Dec 08, 2021, 06:41 AM UTC

    This incident has been resolved and verified. It is working fine for the last three hours.