Unlayer Outage History
Unlayer is up right nowPingoru has recorded 8 incidents for Unlayer: 0 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 81 (0%) |
Incidents, newest first
Notice October 20, 2025 AWS Service Disruption Affecting Unlayer Services 11h 28m
Started Oct 20, 2025, 11:55 AM UTC· resolved Oct 20, 2025, 11:24 PM UTC
- monitoring Oct 20, 2025, 11:55 AM UTC
Earlier today, a global outage in Amazon Web Services (AWS) impacted multiple Unlayer systems, including our Backend API, Account services (login and signup), and Export API. As of now: Editor and Builders: Fully operational. Export API: Functionality has been restored and is performing normally. Account (Login / Signup): Working as expected. Backend API: Previously degraded, but now stable. We continue to monitor for residual impact. Like many other online platforms, Unlayer experienced intermittent disruptions as AWS worked to restore global stability. Our engineering team actively monitored all systems and confirmed full recovery across affected components. We are continuing to observe our systems to ensure everything remains fully functional. You can follow AWS’s own recovery updates here: https://health.aws.amazon.com/health/status Thank you for your patience and understanding during this AWS-related incident.
- monitoring Oct 20, 2025, 08:46 PM UTC
We’re continuing to monitor our systems following the earlier AWS service disruption. At this time, all Unlayer services are fully operational and performing normally. We’ll continue to keep a close eye on performance as AWS fully stabilizes their infrastructure. For updates from AWS, visit: https://health.aws.amazon.com/health/status Thank you for your patience while we ensured everything was back to normal.
- resolved Oct 20, 2025, 11:24 PM UTC
This incident has been resolved.
Major September 25, 2025 Service Interruption Affecting Export, Auth, and Console APIs 1h 2m Authorization API, Export API
Started Sep 25, 2025, 01:42 PM UTC· resolved Sep 25, 2025, 02:45 PM UTC
- investigating Sep 25, 2025, 01:42 PM UTC
We are currently investigating a service interruption that is affecting the performance of our Export, Authentication, and Console APIs. Some users may experience elevated response times or degraded functionality. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Thank you for your patience.
- resolved Sep 25, 2025, 02:45 PM UTC
Resolved: Service Performance Restored We’ve resolved the issue that was causing delays across parts of the platform, including exporting designs and logging in. The slowdown was related to increased usage, and we’ve implemented infrastructure optimizations to improve performance and handle demand more effectively. All systems are now operating normally. Thank you for your patience and continued support.