Unit21 AI incident

Incident: Unable to File SARs Due to FinCEN Connection Issue

Critical Resolved View vendor source →

Unit21 AI experienced a critical incident on September 20, 2024 affecting Report Filing (SAR/STR), lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 12:06 AM UTC
Resolved
Sep 24, 2024, 12:55 AM UTC
Duration
4d
Detected by Pingoru
Sep 20, 2024, 12:06 AM UTC

Affected components

Report Filing (SAR/STR)

Update timeline

  1. investigating Sep 20, 2024, 12:06 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 23, 2024, 04:18 PM UTC

    We are able to file for our customers, however, it's slightly delayed within the day because of the existing FinCEN issue.

  3. resolved Sep 24, 2024, 12:55 AM UTC

    This incident has been resolved.