Unit21 AI experienced a critical incident on August 22, 2024 affecting Real Time Monitoring, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Real Time Monitoring
Update timeline
- identified Aug 22, 2024, 06:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 22, 2024, 06:40 PM UTC
We are currently addressing an issue caused by an expired certificate affecting RTR data stores. This impacts access to entity and instrument information, leading to potential rule failures specifically for real time rules. Our team is actively working on rotating the certificate and restoring full functionality.
- monitoring Aug 22, 2024, 07:28 PM UTC
The fix has been issued. We will continue to monitor this service closely.
- resolved Aug 22, 2024, 07:30 PM UTC
This incident has been resolved.