Unit21 AI incident

Data Ingestion degraded service

Critical Resolved View vendor source →

Unit21 AI experienced a critical incident on March 30, 2025 affecting Data Ingestion, lasting 18h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2025, 01:00 AM UTC
Resolved
Mar 30, 2025, 07:02 PM UTC
Duration
18h 1m
Detected by Pingoru
Mar 30, 2025, 01:00 AM UTC

Affected components

Data Ingestion

Update timeline

  1. investigating Mar 30, 2025, 01:00 AM UTC

    We are experiencing degraded service in our data ingestion and because of that events will take longer to get into the system than usual

  2. monitoring Mar 30, 2025, 03:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 30, 2025, 03:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 30, 2025, 07:02 PM UTC

    This incident has been resolved.