Unit21 AI incident

Partial Dashboard SSO Login Outage

Minor Resolved View vendor source →

Unit21 AI experienced a minor incident on April 10, 2025 affecting Case Management, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 04:45 PM UTC
Resolved
Apr 10, 2025, 07:30 PM UTC
Duration
2h 44m
Detected by Pingoru
Apr 10, 2025, 04:45 PM UTC

Affected components

Case Management

Update timeline

  1. investigating Apr 15, 2025, 01:00 AM UTC

    We are currently investigating this issue.

  2. identified Apr 15, 2025, 01:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 15, 2025, 01:03 AM UTC

    This incident has been resolved.