Unified Technology Solutions incident

Office 365 Outage for AT&T Customers

Minor Resolved View vendor source →

Unified Technology Solutions experienced a minor incident on September 12, 2024 affecting AT&T Internet Services and Microsoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc., lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 12:56 PM UTC
Resolved
Sep 12, 2024, 04:32 PM UTC
Duration
3h 35m
Detected by Pingoru
Sep 12, 2024, 12:56 PM UTC

Affected components

AT&T Internet ServicesMicrosoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc.

Update timeline

  1. identified Sep 12, 2024, 12:56 PM UTC

    We are aware of an issue for users of AT&T Internet services being unable to access Microsoft 365 services, Microsoft is aware of the issue and we will pass on further info as soon as we have it.

  2. monitoring Sep 12, 2024, 02:00 PM UTC

    We are seeing reports O365 is starting to work again for AT&T users, we will continue to monitor the issue to make sure it clears up fully.

  3. resolved Sep 12, 2024, 04:32 PM UTC

    No more reports of errors, all customers are working.