Microsoft 365 Email & Authentication Issue
Affected: Microsoft Office 365 Services - Email, Onedrive, Teams. Sharepoint, etc.
Unified Technology Solutions Outage History
Unified Technology Solutions degraded View live status →Unified Technology Solutions had 10 outages in the last 2 years totaling 491h 36m of downtime — averaging 0.4 incidents per month.
There were 10 Unified Technology Solutions outages since October 7, 2024 totaling 491h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.
UTS Operator Outage
Affected: UTS Operator - Hosted Phone Systems
Timeline · 2 updates
- investigating Aug 10, 2026, 03:26 PM UTC
We are currently experiencing issues with our phone system that may impact inbound and outbound calling. Our team is actively investigating the issue and working with our providers to restore full service as quickly as possible. We apologize for any inconvenience and appreciate your patience while we work toward a resolution. Additional updates will be provided as they become available. Thank you for your understanding. Unified Technology Solutions, Inc. Support Team
- resolved Aug 10, 2026, 03:30 PM UTC
We have identified and resolved the issue affecting our phone system. All services are now operating normally, and inbound and outbound calling functionality has been restored, we will continue to monitor the system. We appreciate your patience and understanding while our team worked to resolve the issue. If you continue to experience any problems with the phone system, please contact our support team for assistance. Thank you, Unified Technology Solutions, Inc. Support Team
Comcast Outages in some areas of Vero
Affected: Comcast Internet Services
Timeline · 3 updates
- identified Dec 08, 2025, 04:48 PM UTC
We have a number of Comcast customers down, we are reaching out to Comcast support to see if there is any ETA.
- identified Dec 08, 2025, 05:43 PM UTC
There are between 500 to 2000 customers affected, the cause is "Network Damage" which we would understand to be physical damage to some lines or equipment. We are seeing more customers coming online but those that do are often having speed issues. We will pass on any more info as we receive it.
- resolved Dec 08, 2025, 07:51 PM UTC
At his time all issues related to this outage appear to be resolved.
Cloudflare Outage
Affected: Cloudflare DNS Root ServersCloudflare Authoritative DNS
Timeline · 4 updates
- identified Nov 18, 2025, 01:47 PM UTC
Cloudflare is currently experiencing a major global outage affecting a wide range of websites and services.
- monitoring Nov 18, 2025, 02:50 PM UTC
A fix has been implemented and Cloudflare believes the incident is now resolved. Cloudflare will continuing to monitor for errors to ensure all services are back to normal.
- monitoring Nov 18, 2025, 04:55 PM UTC
Cloudflare is continuing to see errors and latency improvements but still have reports of intermittent errors. Cloudflare continues to monitor the situation as it improves and looking for ways to accelerate full recovery.
- resolved Nov 18, 2025, 07:12 PM UTC
Cloudflare reports their services are currently operating normally
UTS Operator down for some Comcast users.
Affected: UTS Operator - Hosted Phone SystemsComcast Internet Services
Timeline · 4 updates
- identified Aug 15, 2025, 07:38 PM UTC
We had an outage of UTS Operator that appeared to affect customers on Comcast and is associated with a Fiber Optic cut on State Road 520. It seems to be a situation referred to as a net split, where Comcast is unable to communicate with the data center that supports our phone system; however, it appears to be discovering alternative routes. We are observing indications of recovery and are actively monitoring the situation.
- monitoring Aug 15, 2025, 07:52 PM UTC
It appears that everything is returning to normal, if you have a phone that is still not working you may find rebooting it fixes the issue. If not feel free to reach out to us.
- monitoring Aug 16, 2025, 07:43 PM UTC
After 24 hours we have seen no further issues and believe the issue to be fully resolved.
- resolved Aug 16, 2025, 07:44 PM UTC
Issue Resolved.
UTS Office Address Change
Affected: UTS Helpdesk Services
Timeline · 1 update
- resolved Aug 08, 2025, 02:25 PM UTC
Dear Valued Customer, We are excited to announce that Unified Technology Solutions is moving to a bigger and better office! As we continue to grow, this expansion will allow us to serve you more efficiently and comfortably. Our new address is: 1910 82nd Ave, Suite 106 Vero Beach, FL 32966 Please start sending all payments or other correspondence to this address starting today. We have carefully planned this relocation over several weeks to ensure minimal impact on our services and your experience. We expect the transition to be smooth, with little to no disruption to our operations. If you have any questions about the move or our services, please don’t hesitate to reach out: • Email: [email protected] • Phone: 772.539.7667 Thank you for being a valued part of the Unified Technology Solutions family. We look forward to welcoming you to our new location and continuing to support your technology needs. Warm regards, The Unified Technology Solutions Team
Updated Deadline for Holiday Phone Change Requests
Affected: UTS Operator - Hosted Phone Systems
Timeline · 1 update
- resolved May 27, 2025, 04:37 PM UTC
Dear Valued UTS Operator Customers, We hope this message finds you well. We have been experiencing a significant increase in last-minute holiday phone change requests. In order to serve all our customers efficiently we kindly request that all holiday phone change requests be submitted by 10am on the last business weekday before the holiday. Your cooperation is essential in helping us manage the high demand and provide timely error free service to everyone. We appreciate your understanding and support and thank you for choosing UTS for you phone and IT service needs. Warm regards, The Team at Unified Technology Solutions P.S: If you use a generic holiday message you may choose to provide us with a list of holidays for the year and we will program them for you ahead of time, be aware we are unable to provide holiday specific messaging if you choose this option.
Calls about free AT&T Free 5G Backup
Affected: AT&T Internet Services
Timeline · 1 update
Flowroute Intermittent Inbound Call Failures from AT&T
Affected: UTS Operator - Hosted Phone Systems
Timeline · 3 updates
- investigating Jan 14, 2025, 03:21 PM UTC
Flowroute is actively working with it's peer networks to address intermittent inbound call failures affecting calls from AT&T customers in Southeast Florida. We will continue to monitor the situation and provide updates as we receive them.
- monitoring Jan 14, 2025, 04:26 PM UTC
It looks like the issue may be resolved though we are still waiting for official word from the vendor.
- resolved Jan 14, 2025, 08:04 PM UTC
Issue has been confirmed as resolved by vendor.
Hurricane Milton
Affected: Comcast Internet ServicesFP&L Electric Service