Unbounce experienced a major incident on June 13, 2023 affecting Web Application (app.unbounce.com), lasting 3h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 13, 2023, 07:13 PM UTC
There is an Amazon Web Services (AWS) Lambda outage at the moment, which is affecting the Unbounce app. The following is not accessible at the moment: - Navigating through the app - Page creation - Pages list and page overview - Publishing/unpublishing Page serving is not affected.
- identified Jun 13, 2023, 07:15 PM UTC
Visitor stats are also delayed.
- identified Jun 13, 2023, 07:27 PM UTC
AWS is investigating the issue: https://health.aws.amazon.com/health/status.
- identified Jun 13, 2023, 08:46 PM UTC
The page list and overviews are now accessible. AWS reported an improvement in error rates; however, they're still working towards full recovery.
- identified Jun 13, 2023, 09:27 PM UTC
Visitor stats are still delayed but are recovering. There are still issues with publishing and republishing pages. Pages can be created, edited, and saved.
- monitoring Jun 13, 2023, 10:38 PM UTC
Visitor stats have caught up. Publishing is also working.
- resolved Jun 13, 2023, 11:10 PM UTC
The incident is now resolved. New domain creation was also previously affected.