Unbounce incident

Smart Builder Stripe app disruption

Notice Resolved View vendor source →

Unbounce experienced a notice incident on October 4, 2023 affecting Web Application (app.unbounce.com) and Third-Party Integrations, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 11:13 PM UTC
Resolved
Oct 05, 2023, 12:12 AM UTC
Duration
59m
Detected by Pingoru
Oct 04, 2023, 11:13 PM UTC

Affected components

Web Application (app.unbounce.com)Third-Party Integrations

Update timeline

  1. investigating Oct 04, 2023, 11:13 PM UTC

    There are two areas affected: - Live Smart Builder pages with Stripe app products: visitors clicking on a Stripe product are not able to purchase. - Editing pages in Unbounce: Smart Builder pages with the Stripe app can't be published. Our developers are currently investigating.

  2. resolved Oct 05, 2023, 12:12 AM UTC

    The issue affecting the Stripe app for Smart Builder has now been resolved. Thank you for your patience while we investigated this issue.