Unbounce incident

Delay in Leads Delivered to Third Party Integrations

Minor Resolved View vendor source →

Unbounce experienced a minor incident on September 18, 2024 affecting Web Application (app.unbounce.com), lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 07:00 PM UTC
Resolved
Sep 18, 2024, 07:38 PM UTC
Duration
38m
Detected by Pingoru
Sep 18, 2024, 07:00 PM UTC

Affected components

Web Application (app.unbounce.com)

Update timeline

  1. investigating Sep 18, 2024, 07:00 PM UTC

    Unbounce is currently experiencing a delay in processing leads. The lead data is still be collected and stored, but they will take some time to appear in app. Delivery of the leads to integrations will be delayed as well. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

  2. identified Sep 18, 2024, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 18, 2024, 07:38 PM UTC

    This incident has been resolved. The backlog of leads have been processed successfully and new leads are now processed at the normal rate.