Unbounce incident

Some users cannot see the left hand navigation for Clients they are invited to

Minor Resolved View vendor source →

Unbounce experienced a minor incident on June 13, 2025 affecting Web Application (app.unbounce.com), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 09:38 PM UTC
Resolved
Jun 13, 2025, 09:43 PM UTC
Duration
4m
Detected by Pingoru
Jun 13, 2025, 09:38 PM UTC

Affected components

Web Application (app.unbounce.com)

Update timeline

  1. investigating Jun 13, 2025, 09:38 PM UTC

    We are currently investigating an issue where the Unbounce App's left hand navigation briefly loads and then disappears for users that are invitees on an account. Thank you for your patience while we investigate this issue.

  2. resolved Jun 13, 2025, 09:43 PM UTC

    We found an issue with an update to the Unbounce App that was made earlier today and have reverted that change. All navigation and other functionality should now be working/displaying as per normal. Thank you for your patience while we investigated this issue.