UiPath incident

AI Trust Layer prompt log gap in EU region

Notice Resolved View vendor source →

UiPath experienced a notice incident on August 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 08:27 PM UTC
Resolved
Aug 03, 2026, 04:00 PM UTC
Duration
Detected by Pingoru
Aug 07, 2026, 08:27 PM UTC

Update timeline

  1. resolved Aug 07, 2026, 08:27 PM UTC

    Between August 3, 2026 at 16:00 UTC and August 5, 2026 at 21:49 UTC, a small number of Enterprise customer organizations in the EU region experienced missing data in AI Trust Layer prompt logs. The issue was introduced by a configuration change applied on August 3, 2026. The configuration was reverted on August 5, 2026, restoring connectivity between the affected environments and our service. We have continued to monitor the affected environments following the revert and have confirmed that the issue is fully mitigated. No customer action is required.